Difference between revisions of "How to Renew a License"

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Start by [https://www.wordfast.com/downloadpage downloading] and installing the latest version of Wordfast Classic or Pro.<ref>If and only if you are not in the middle of a project!</ref>
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As per the Wordfast [https://www.wordfast.net/?go=agreement license agreement], Wordfast licenses are valid for three years. When your license is about to expire or after it expires, you can renew it, in order to continue using [[Wordfast Classic]] or [[Wordfast Pro]] in full mode. The cost of a license renewal is 50% off the price for a new license<ref>You can check the current price of a new license when you open the drop-down list in the [https://www.wordfast.net/?go=buy Wordfast store].</ref>.
  
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==The steps to renew==
 
To renew your Wordfast license, follow these steps:
 
To renew your Wordfast license, follow these steps:
# [[How to log in at wordfast.net|Log in to your user account]] ([http://www.wordfast.net www.wordfast.net]) with your login email and password.
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# [[How to log in at wordfast.net|Log in to your user account]] at [http://www.wordfast.net www.wordfast.net] with your login email and password.
# Click '''''License'' > ''Relicense'' > ''Renew'''''.<ref>If you don’t see this button right after logging into your user account, please [https://wordfast.net/index.php?go=feedback&lang=engb contact us].</ref>
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# Click '''''License/Relicense/Renew''''' button. If you don’t see the button right after login, go to ''Support'' > ''My account'' menu at the top of the web page.
# If there's more than one license in the list, select a valid license by clicking on the circle in the lefthand column. This is the license that will be renewed.<ref>This is important for clients who own more than one valid license.</ref><br><br>[[File:Relicense 1.jpg|500 px|alt=Where to click to renew]]<br><br>
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# If there’s more than one license in the list, select a valid license by clicking on the circle in the lefthand column. This is the license that will be renewed.<ref>This is important for clients who own more than one valid license.</ref><br><br>[[File:Relicense 1.jpg|500 px|alt=Where to click to renew]]<br><br>
 
# The page will refresh and you will see a '''''renew''''' button appear in the '''''Days left''''' column.<br><br>[[File:Relicense 2.jpg|500 px|alt=Click to renew]]<br><br>
 
# The page will refresh and you will see a '''''renew''''' button appear in the '''''Days left''''' column.<br><br>[[File:Relicense 2.jpg|500 px|alt=Click to renew]]<br><br>
# Click on the '''''renew''''' button.  
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# Click on the '''''Renew''''' button.  
# Tick the box to agree with the [https://www.wordfast.net/?go=agreement Wordfast end user license agreement], then click on the '''''Calculate total and continue''''' button.
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# Check the preset settings for your renewal and adjust them if you want<ref>You can change the number of renewals you are buying; you can change the license renewal type (Classic, Pro, or Studio); and you can activate/deactivate the [https://www.wordfast.net/index.php?go=discount special discount] for buyers in lower-income countries.</ref>. Tick the box to agree with the Wordfast end user license agreement, then click on the '''''Calculate total and continue''''' button.
 
# Click on the URL at the bottom of the screen to pay for your renewal via ShareIt!
 
# Click on the URL at the bottom of the screen to pay for your renewal via ShareIt!
  
 
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==Troubleshooting==
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If you have trouble renewing your license(s), please try clearing the cache in your browser or using another browser<ref>A browser error, very strict browser settings, or an odd browser add-on can cause problems.</ref>. If the problem persists, please [https://wordfast.net/index.php?go=feedback&lang=engb contact us].
  
 
== References ==
 
== References ==
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<references/>
 
<references/>
  
 
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[[Category:Frequently asked questions‏‎]]
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[[Category:Licensing]]
 
 
Updated by [[User:Star|Star]] 19 January 2019
 
[[Category:Wordfast Pro 5]]
 

Latest revision as of 09:50, 9 October 2019

As per the Wordfast license agreement, Wordfast licenses are valid for three years. When your license is about to expire or after it expires, you can renew it, in order to continue using Wordfast Classic or Wordfast Pro in full mode. The cost of a license renewal is 50% off the price for a new license[1].

The steps to renew

To renew your Wordfast license, follow these steps:

  1. Log in to your user account at www.wordfast.net with your login email and password.
  2. Click License/Relicense/Renew button. If you don’t see the button right after login, go to Support > My account menu at the top of the web page.
  3. If there’s more than one license in the list, select a valid license by clicking on the circle in the lefthand column. This is the license that will be renewed.[2]

    Where to click to renew

  4. The page will refresh and you will see a renew button appear in the Days left column.

    Click to renew

  5. Click on the Renew button.
  6. Check the preset settings for your renewal and adjust them if you want[3]. Tick the box to agree with the Wordfast end user license agreement, then click on the Calculate total and continue button.
  7. Click on the URL at the bottom of the screen to pay for your renewal via ShareIt!

Troubleshooting

If you have trouble renewing your license(s), please try clearing the cache in your browser or using another browser[4]. If the problem persists, please contact us.

References

  1. You can check the current price of a new license when you open the drop-down list in the Wordfast store.
  2. This is important for clients who own more than one valid license.
  3. You can change the number of renewals you are buying; you can change the license renewal type (Classic, Pro, or Studio); and you can activate/deactivate the special discount for buyers in lower-income countries.
  4. A browser error, very strict browser settings, or an odd browser add-on can cause problems.