Mac-related issues in Wordfast Pro 5

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Q. I get the following message when I open Wordfast Pro on Catalina: "Wordfast Pro would like to receive keystrokes from any application. Grant access to this application in Security & Privacy preferences, located in System Preferences." I grant access, but I'm required to do it again every time I open WF. Any suggestions as to how to avoid this prompt from popping up all the time?

There are changes by Apple in macOS 10.15 Catalina that change an application’s default access to keyboard and mouse input. Despite the wording in the System Preference pane, Wordfast Pro does not monitor your keyboard while using other apps. The Input Monitoring permission is used only for unaccelerated mouse input and low latency keyboard access while using the application. While Wordfast Pro is in the background or while it is not running, your keyboard and mouse inputs are not read or captured.


Q. Help! I can't open Powerpoint files in Wordfast Pro 5.3 (and above)?

This is a known bug but is beyond Wordfast’s control. It should only affect users on Mac High Sierra and above (10.13.2) whose primary interface language does not match their regional settings.

However, there is a workaround! Go to your Language & Region settings and make sure the region “matches” your primary language. For example, if your primary language is French, select France as the region. If this fails, set your region to United States.


Q. How can I import a PDF file for translation?

As of version 5.7, Wordfast Pro 5 for Mac comes bundled OCR software used to convert PDF files. However, if the conversion fails, we recommend the following alternatives, both of which are free:

  1. Create an account as [www.freetm.com] and upload your file there. Wordfast Anywhere will convert the PDF into an editable Word document that you can then download and translate in Wordfast Pro 5. We recommend opening the converted file and editing the formatting and layout before importing for translation in Wordfast Pro 5.
  2. Send your PDF to wordcount@wordfast.com and specify the source language (in English) in the subject of your email. Wordfast will send you an editable Word document in addition to a word count by email within minutes if not seconds. For more information about this free service, please see this page on our website.

If you have to handle PDF files regularly or receive complicated PDF files, we recommend purchasing dedicated OCR software.


Q. My Mac won't let me install Wordfast because it was not downloaded from the App store or is not an identified developer. What can I do?

Newer versions of Mac OS (namely on MacBook Air) removed the option allowing you to install apps downloaded from ”Anywhere” in the Security & Privacy section of the System Preferences.

Here are some instructions you can follow to restore that option.



Version: Wordfast Pro 5.8
Operating System: macOS

Written by John 12 December 2018

Updated by Star 21 January 2019