Difference between revisions of "WFP installation fails because it cannot write ApplicationDescription to key"
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== Problem == | == Problem == | ||
[[File:WFP5_change_permissions_the-problem.png|right|300px|error message screenshot]] | [[File:WFP5_change_permissions_the-problem.png|right|300px|error message screenshot]] | ||
− | You cannot [[How_to_install_Wordfast_Pro_5|install]] [[Wordfast Pro 5]] in Windows. The error message reads | + | You cannot [[How_to_install_Wordfast_Pro_5|install]] [[Wordfast Pro 5]] in Windows. The error message reads “Could not write value ApplicationDescription to key \SOFTWARE\Wordfast LLC\Wordfast Pro\Capabilities. Verify that you have sufficient access to that key, or contact your support personnel.” |
== Solution == | == Solution == | ||
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− | Version: Wordfast Pro 5. | + | ---- |
+ | Version: Wordfast Pro 5.8 <br> Operating System: macOS | ||
Updated by [[User:Star|Star]] 20 January 2019 | Updated by [[User:Star|Star]] 20 January 2019 |
Revision as of 18:40, 10 February 2019
Problem
You cannot install Wordfast Pro 5 in Windows. The error message reads “Could not write value ApplicationDescription to key \SOFTWARE\Wordfast LLC\Wordfast Pro\Capabilities. Verify that you have sufficient access to that key, or contact your support personnel.”
Solution
- Shut down all programs and restart PC.
- Go to Control Panel > Programs > Programs and Features and uninstall Wordfast Pro 5 if it's installed.
- Download the installer from our website and start a fresh install.
- When prompted for installation type, choose Everybody (all users). Finish the installation steps.
- Go to the Wordfast Pro icon on the desktop, right-click it, and choose Properties.
- Go to the Compatibility tab.
- Make sure the option "Run this program in compatibility mode for:" is unchecked.
- Check the box "Run this program as an administrator" and press Apply.
- Press "Change settings for all users".
- Repeat steps 7 and 8.
- Press OK for each window.
- Double-click on the icon to start the program.
Version: Wordfast Pro 5.8
Operating System: macOS
Updated by Star 20 January 2019