Difference between revisions of "WFP installation fails because it cannot write ApplicationDescription to key"
Line 2: | Line 2: | ||
== Problem == | == Problem == | ||
[[File:WFP5_change_permissions_the-problem.png|right|300px|error message screenshot]] | [[File:WFP5_change_permissions_the-problem.png|right|300px|error message screenshot]] | ||
− | You cannot [[How_to_install_Wordfast_Pro_5|install]] [[Wordfast Pro 5]] in Windows. The error message reads | + | You cannot [[How_to_install_Wordfast_Pro_5|install]] [[Wordfast Pro 5]] in Windows. The error message reads "Could not write value ApplicationDescription to key \SOFTWARE\Wordfast LLC\Wordfast Pro\Capabilities. Verify that you have sufficient access to that key, or contact your support personnel." |
== Solution == | == Solution == | ||
# Shut down all programs and restart PC. | # Shut down all programs and restart PC. | ||
− | # Go to ''Control Panel | + | # Go to '''''Control Panel > Programs > Programs and Features''''' and uninstall Wordfast Pro 5 if it's installed. |
# Download the installer from [http://wordfast.com/downloadpage our website] and start a fresh install. | # Download the installer from [http://wordfast.com/downloadpage our website] and start a fresh install. | ||
− | # When prompted for installation type, choose ''Everybody (all users)''. Finish the installation steps. | + | # When prompted for installation type, choose '''''Everybody (all users)'''''. Finish the installation steps. |
− | # Go to the Wordfast Pro icon on the desktop, right-click it, and choose ''Properties''. | + | # Go to the '''''Wordfast Pro''''' icon on the desktop, right-click it, and choose '''Properties'''. |
− | # Go to the ''Compatibility'' tab. | + | # Go to the '''''Compatibility''''' tab. |
− | # Make sure the option | + | # Make sure the option "Run this program in compatibility mode for:" is unchecked. |
− | # Check the box | + | # Check the box "Run this program as an administrator" and press '''''Apply'''''. |
− | # Press | + | # Press "Change settings for all users". |
# Repeat steps 7 and 8. | # Repeat steps 7 and 8. | ||
− | # Press OK for each window. | + | # Press '''''OK''''' for each window. |
# Double-click on the icon to start the program. | # Double-click on the icon to start the program. | ||
− | |||
− | Updated by [[User:Star|Star]] | + | Version: Wordfast Pro 5.7 <br> Operating System: macOS |
+ | |||
+ | Updated by [[User:Star|Star]] 20 January 2019 |
Revision as of 02:55, 22 January 2019
Problem
You cannot install Wordfast Pro 5 in Windows. The error message reads "Could not write value ApplicationDescription to key \SOFTWARE\Wordfast LLC\Wordfast Pro\Capabilities. Verify that you have sufficient access to that key, or contact your support personnel."
Solution
- Shut down all programs and restart PC.
- Go to Control Panel > Programs > Programs and Features and uninstall Wordfast Pro 5 if it's installed.
- Download the installer from our website and start a fresh install.
- When prompted for installation type, choose Everybody (all users). Finish the installation steps.
- Go to the Wordfast Pro icon on the desktop, right-click it, and choose Properties.
- Go to the Compatibility tab.
- Make sure the option "Run this program in compatibility mode for:" is unchecked.
- Check the box "Run this program as an administrator" and press Apply.
- Press "Change settings for all users".
- Repeat steps 7 and 8.
- Press OK for each window.
- Double-click on the icon to start the program.
Version: Wordfast Pro 5.7
Operating System: macOS
Updated by Star 20 January 2019