Difference between revisions of "Licensing Issues with Wordfast Pro 5"
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− | If you are experiencing problems with the online | + | If you are experiencing problems with the online registration, this is likely caused by a firewall that is preventing Wordfast Pro 5 from “calling home” to verify your activation key. |
If this happens, you can [[How to license Wordfast Pro 5#How to license Wordfast Pro 5 (manual)|manually activate]] your license. | If this happens, you can [[How to license Wordfast Pro 5#How to license Wordfast Pro 5 (manual)|manually activate]] your license. | ||
− | Please note | + | Please note three important issues related to manual registration: |
− | # Your company may have an email firewall that prevents you from receiving the license file. Try using a private email account | + | # As of version 5.8, you must click on '''Copy to clipboard''' to copy the manual activation string. |
− | + | # When emailing the manual activation string, '''DO NOT''' use an email subject or signature. | |
+ | # Your company may have an email firewall that prevents you from receiving the license file. Try using a private email account to send the activation string and double check your spam or promotions folder for the email containing your license file. | ||
− | --[[User:John|John]] | + | |
+ | ---- | ||
+ | Version: Wordfast Pro 5.8 <br> Operating System: macOS | ||
+ | |||
+ | |||
+ | --[[User:John|John]] 18 April 2017 | ||
+ | |||
+ | Updated by [[User:Star|Star]] 19 January 2019 |
Revision as of 17:52, 10 February 2019
If you are experiencing problems with the online registration, this is likely caused by a firewall that is preventing Wordfast Pro 5 from “calling home” to verify your activation key.
If this happens, you can manually activate your license.
Please note three important issues related to manual registration:
- As of version 5.8, you must click on Copy to clipboard to copy the manual activation string.
- When emailing the manual activation string, DO NOT use an email subject or signature.
- Your company may have an email firewall that prevents you from receiving the license file. Try using a private email account to send the activation string and double check your spam or promotions folder for the email containing your license file.
Version: Wordfast Pro 5.8
Operating System: macOS
--John 18 April 2017
Updated by Star 19 January 2019