Wordfast Pro fails to open - Revision history

Cheeseus: /* Your security software blocking Wordfast Pro */

2023-04-20T19:55:22Z

‎Your security software blocking Wordfast Pro

Cheeseus: /* Your security software blocking Wordfast Pro */

2022-06-02T16:08:24Z

‎Your security software blocking Wordfast Pro

Cheeseus: /* Your security software blocking Wordfast Pro */

2022-05-06T07:21:08Z

‎Your security software blocking Wordfast Pro

Cheeseus: /* Your security software blocking Wordfast Pro */

2022-05-06T07:20:43Z

‎Your security software blocking Wordfast Pro

Cheeseus at 07:10, 6 May 2022

2022-05-06T07:10:58Z

David Daduč: /* Corruption in Wordfast's internal information */

2021-08-14T19:45:19Z

‎Corruption in Wordfast's internal information

David Daduč: /* Corruption in Wordfast's internal information */

2021-05-21T08:26:06Z

‎Corruption in Wordfast's internal information

David Daduč: /* Corruption in Wordfast's internal information */

2021-05-21T08:10:14Z

‎Corruption in Wordfast's internal information

David Daduč at 15:41, 12 April 2021

2021-04-12T15:41:03Z

David Daduč: David Daduč moved page Wordfast Pro 5 fails to open to Wordfast Pro fails to open

2021-04-07T13:33:08Z

David Daduč moved page Wordfast Pro 5 fails to open to Wordfast Pro fails to open

@@ Line 79: / Line 79: @@
 After you exclude the Wordfast program folder in your security software, you may need to reinstall Wordfast Pro in order to restore the file(s) your security software neutralized or quarantined.
-Some AV software such as McAfee may slow down Wordfast Pro start-up but they also do not have the option to exclude an entire folder from their real-time scan. If you experience slow start-up times with Wordfast Pro, you may need to add the following to the exclusion list:
+Some AV software such as McAfee, F-Secure, etc. may slow down Wordfast Pro start-up but they also do not have the option to exclude an entire folder from their real-time scan. If you experience slow start-up times with Wordfast Pro, you may need to add the following to the exclusion list:
 : C:\Program Files\Wordfast Pro\Wordfast Pro.exe
@@ Line 86: / Line 86: @@
 Note that if you've had to add the latter as an exception in order for Wordfast Pro to start without delay, you will need to update the exclusion when you update Wordfast Pro. The example above is from version 7.1.0.
 ====Windows Firewall blocking Wordfast Pro====

← Older revision		Revision as of 16:08, 2 June 2022
Line 82:		Line 82:

	: C:\Program Files\Wordfast Pro\Wordfast Pro.exe		: C:\Program Files\Wordfast Pro\Wordfast Pro.exe
		+	: C:\Program Files\Wordfast Pro\jre\bin\javaw.exe
	: C:\Users\[user]\.gs4tr.editor\7.1.0_x64\org.eclipse.osgi\49\data\internal-browser\browsercore-64.0.3282.24.6.22.1\browsercore64.exe		: C:\Users\[user]\.gs4tr.editor\7.1.0_x64\org.eclipse.osgi\49\data\internal-browser\browsercore-64.0.3282.24.6.22.1\browsercore64.exe

← Older revision		Revision as of 07:21, 6 May 2022
Line 85:		Line 85:

	Note that if you've had to add the latter as an exception in order for Wordfast Pro to start without delay, you will need to update the exclusion when you update Wordfast Pro. The example above is from version 7.1.0.		Note that if you've had to add the latter as an exception in order for Wordfast Pro to start without delay, you will need to update the exclusion when you update Wordfast Pro. The example above is from version 7.1.0.
−

	====Windows Firewall blocking Wordfast Pro====		====Windows Firewall blocking Wordfast Pro====

← Older revision		Revision as of 07:20, 6 May 2022
Line 78:		Line 78:

	After you exclude the Wordfast program folder in your security software, you may need to reinstall Wordfast Pro in order to restore the file(s) your security software neutralized or quarantined.		After you exclude the Wordfast program folder in your security software, you may need to reinstall Wordfast Pro in order to restore the file(s) your security software neutralized or quarantined.
		+
		+	Some AV software such as McAfee may slow down Wordfast Pro start-up but they also do not have the option to exclude an entire folder from their real-time scan. If you experience slow start-up times with Wordfast Pro, you may need to add the following to the exclusion list:
		+
		+	: C:\Program Files\Wordfast Pro\Wordfast Pro.exe
		+	: C:\Users\[user]\.gs4tr.editor\7.1.0_x64\org.eclipse.osgi\49\data\internal-browser\browsercore-64.0.3282.24.6.22.1\browsercore64.exe
		+
		+	Note that if you've had to add the latter as an exception in order for Wordfast Pro to start without delay, you will need to update the exclusion when you update Wordfast Pro. The example above is from version 7.1.0.
		+

	====Windows Firewall blocking Wordfast Pro====		====Windows Firewall blocking Wordfast Pro====

@@ Line 6: / Line 6: @@
 ===Weak computer===
-To be able to successfully use WFP, your computer system should have at least 4 GB system memory (RAM) and meet other system requirements detailed under ''Specifications'' at [https://www.wordfast.com/products/wordfast_pro the Wordfast Pro webpage].
+To be able to successfully use WFP, your computer system should have at least 4 GB system memory (RAM), with at least 1 GB of free RAM, and meet other system requirements detailed under ''Specifications'' at [https://www.wordfast.com/products/wordfast_pro the Wordfast Pro webpage].
 ===Wordfast auto-update problem===

@@ Line 52: / Line 52: @@
 #*: ► Users ► ''your_user_name'' ► WordfastPro<ref>The whole path on my computer is ''MacHD  ► Users ► David ► WordfastPro'' because ''MacHD'' is the name of my Mac hard drive and ''David'' is my Mac user name.</ref>
 #*There should be two files, called ''application.settings'' and ''application.settings.sfc''. Rename the files by adding an ''old.'' prefix, so their new names will be ''old.application.settings'' and ''old.application.settings.sfc''. Wordfast will re-create the files when it needs them, with a new set of its internal information, without the old corruption. Important: The list of projects in Wordfast Pro will be empty when you refresh ''application.settings'' this way. You will need to add your projects back into Wordfast when it opens.
 #*Open Wordfast Pro.

@@ Line 19: / Line 19: @@
 #To solve it, do this:
 #*Using your file manager (typically ''Windows Explorer''), go to your hard drive (usually '''C:\''') and then follow this path to reach the ''.gs4tr.editor'' folder:
 #*:…\Users\''your_user_name''\.gs4tr.editor<ref>The whole path on my computer is C:\Users\David\.gs4tr.editor because ''David'' is my Windows user name and Wordfast Pro is installed in the default C:\ drive on my computer.</ref>
-#*Inside the ''.gs4tr.editor'' folder, there should be a folder whose name starts with the version number of Wordfast Pro on your computer, such as '''5.11.1_x64''' (my current Wordfast Pro version is 5.11.1). Delete this version-specific folder<ref>If you don't want to delete it, you can rename it, say by adding an ''old_'' prefix, so the new name will be, for example, ''old_5.11.1_x64''</ref>. Wordfast will re-create the folder when it needs it, with a new set of its internal information, without the old corruption.
+#*Inside the ''.gs4tr.editor'' folder, there should be a folder whose name starts with the version number of Wordfast Pro on your computer, such as '''6.1.0_x64''' (my current Wordfast Pro version is 6.1.0). Delete this version-specific folder<ref>If you don't want to delete it, you can rename it, say by adding an ''old_'' prefix, so the new name will be, for example, ''old_6.1.0_x64''</ref>. Wordfast will re-create the folder when it needs it, with a new set of its internal information, without the old corruption.
 #*Open Wordfast Pro.
 #If the problem persists, do this:
@@ Line 38: / Line 39: @@
 #To solve it, do this:
 #*Using ''Finder'', go to the ''Applications'' folder. Right-click ''Wordfast Pro'' app<ref>If you have several versions of the Wordfast Pro app installed in ''Applications'', this alone can cause issues. We strongly recommend only keeping one instance of Wordfast Pro in ''Applications''.</ref> and select ''Show package contents''. Under ''Contents ► Java ► configuration'', you should see the following two folders:
 #*: org.eclipse.core.runtime

@@ Line 18: / Line 18: @@
 '''Windows''':
-To solve it, use your file manager (typically ''Windows Explorer''). Go to your hard drive (usually '''C:\''') and then follow this path to reach the ''.gs4tr.editor'' folder:
+#To solve it, do this:
+#*Using your file manager (typically ''Windows Explorer''), go to your hard drive (usually '''C:\''') and then follow this path to reach the ''.gs4tr.editor'' folder:
-:…\Users\''your_user_name''\.gs4tr.editor<ref>The whole path on my computer is C:\Users\David\.gs4tr.editor because ''David'' is my Windows user name and Wordfast Pro is installed in the default C:\ drive on my computer.</ref>
+#*:…\Users\''your_user_name''\.gs4tr.editor<ref>The whole path on my computer is C:\Users\David\.gs4tr.editor because ''David'' is my Windows user name and Wordfast Pro is installed in the default C:\ drive on my computer.</ref>
+#*Inside the ''.gs4tr.editor'' folder, there should be a folder whose name starts with the version number of Wordfast Pro on your computer, such as '''5.11.1_x64''' (my current Wordfast Pro version is 5.11.1). Delete this version-specific folder<ref>If you don't want to delete it, you can rename it, say by adding an ''old_'' prefix, so the new name will be, for example, ''old_5.11.1_x64''</ref>. Wordfast will re-create the folder when it needs it, with a new set of its internal information, without the old corruption.
-Inside the ''.gs4tr.editor'' folder, there should be a folder whose name starts with the version number of Wordfast Pro on your computer, such as '''5.11.1_x64''' (my current Wordfast Pro version is 5.11.1). Delete this version-specific folder<ref>If you don't want to delete it, you can rename it, say by adding an ''old_'' prefix, so the new name will be, for example, ''old_5.11.1_x64''</ref>. Wordfast will re-create the folder when it needs it, with a new set of its internal information, without the old corruption.
+#*Open Wordfast Pro.
+#If the problem persists, do this:
-Open Wordfast Pro.
+#*Force-quit Wordfast Pro (if it keeps on loading) and go to the following folder on your computer:
+#*:…\Program Files\Wordfast Pro
-If the problem persists, force-quit Wordfast Pro (if it keeps on loading) and go to the following folder on your computer:
+#*There should be a file called ''Wordfast Pro.ini'' in the folder. Rename the file by adding an ''.old'' extension, so that the new name is ''Wordfast Pro.ini.old''.
+#*Open Wordfast Pro.
-:…\Program Files\Wordfast Pro
+#If the problem still persists, do this:
+#*Force-quit Wordfast Pro (if it keeps on loading) and go to the following folder on your computer:
-There should be a file called ''Wordfast Pro.ini'' in the folder. Rename the file by adding an ''.old'' extension, so that the new name is ''Wordfast Pro.ini.old''.
+#*:…\Users\''your_user_name''\WordfastPro<ref>The whole path on my computer is C:\Users\David\WordfastPro because ''David'' is my Windows user name and Wordfast Pro is installed in the default C:\ drive on my computer.</ref>
+#*There should be two files, called ''application.settings'' and ''application.settings.sfc''. Rename the files by adding an ''old.'' prefix, so their new names will be ''old.application.settings'' and ''old.application.settings.sfc''. Wordfast will re-create the files when it needs them, with a new set of its internal information, without the old corruption.
-Open Wordfast Pro.
+#:Important: The list of projects in Wordfast Pro will be empty when you refresh ''application.settings'' this way. You will need to add your projects back into Wordfast when it opens.
+#*Open Wordfast Pro.
 '''MacOS''':
-To solve it, use ''Finder'' and go to the ''Applications'' folder. Right-click ''Wordfast Pro'' app<ref>If you have several versions of the Wordfast Pro app installed in ''Applications'', this alone can cause issues. We strongly recommend only keeping one instance of Wordfast Pro in ''Applications''.</ref> and select ''Show package contents''. Under ''Contents ► Java ► configuration'', you should see the following two folders:
+#To solve it, do this:
+#*Using ''Finder'', go to the ''Applications'' folder. Right-click ''Wordfast Pro'' app<ref>If you have several versions of the Wordfast Pro app installed in ''Applications'', this alone can cause issues. We strongly recommend only keeping one instance of Wordfast Pro in ''Applications''.</ref> and select ''Show package contents''. Under ''Contents ► Java ► configuration'', you should see the following two folders:
-: org.eclipse.core.runtime
+#*: org.eclipse.core.runtime
-: org.eclipse.osgi
+#*: org.eclipse.osgi
+#*Rename both the files by adding an ''old.'' prefix<ref>If you repeat this procedure and folders with an ''old.'' prefix are already there, use ''old2.'' or 'old3.' etc.</ref>. If you only see one of the folders, rename it. After you do this, the names will be as follows:
-Rename both the files by adding an ''old.'' prefix<ref>If you repeat this procedure and folders with an ''old.'' prefix are already there, use ''old2.'' or 'old3.' etc.</ref>. If you only see one of the folders, rename it. After you do this, the names will be as follows:
+#*: old.org.eclipse.core.runtime
+#*: old.org.eclipse.osgi
-: old.org.eclipse.core.runtime
+#:Note: Wordfast will re-create the folders when it needs them, with a new set of its internal information, without the old corruption.
-: old.org.eclipse.osgi
+#*Open Wordfast Pro.
+#If the problem persists, do this:
-Wordfast will re-create the folders when it needs them, with a new set of its internal information, without the old corruption.
+#*Force-quit Wordfast Pro (if it keeps on loading) and go to the following folder on your computer:
+#*: ► Users ► ''your_user_name'' ► WordfastPro<ref>The whole path on my computer is ''MacHD  ► Users ► David ► WordfastPro'' because ''MacHD'' is the name of my Mac hard drive and ''David'' is my Mac user name.</ref>
-Open Wordfast Pro.
+#*There should be two files, called ''application.settings'' and ''application.settings.sfc''. Rename the files by adding an ''old.'' prefix, so their new names will be ''old.application.settings'' and ''old.application.settings.sfc''. Wordfast will re-create the files when it needs them, with a new set of its internal information, without the old corruption. Important: The list of projects in Wordfast Pro will be empty when you refresh ''application.settings'' this way. You will need to add your projects back into Wordfast when it opens.
+#*Open Wordfast Pro.
 ===Your security software blocking Wordfast Pro===

← Older revision		Revision as of 15:41, 12 April 2021
Line 4:		Line 4:

	The problem is usually caused by one of the following conditions.		The problem is usually caused by one of the following conditions.
		+
		+	===Weak computer===
		+	To be able to successfully use WFP, your computer system should have at least 4 GB system memory (RAM) and meet other system requirements detailed under ''Specifications'' at [https://www.wordfast.com/products/wordfast_pro the Wordfast Pro webpage].

	===Wordfast auto-update problem===		===Wordfast auto-update problem===

← Older revision	Revision as of 13:33, 7 April 2021
(No difference)