Common problems with Wordfast Pro - Revision history

Cheeseus: /* Wordfast Pro won’t open large Powerpoint files */

2023-05-16T21:20:37Z

‎Wordfast Pro won’t open large Powerpoint files

David Daduč at 15:58, 12 April 2021

2021-04-12T15:58:19Z

David Daduč: David Daduč moved page Common problems with Wordfast Pro 5 to Common problems with Wordfast Pro

2021-04-12T15:48:35Z

David Daduč moved page Common problems with Wordfast Pro 5 to Common problems with Wordfast Pro

John at 13:06, 8 April 2019

2019-04-08T13:06:50Z

John: /* Wordfast Pro 5 won’t open large Powerpoint files */

2019-02-10T16:26:24Z

‎Wordfast Pro 5 won’t open large Powerpoint files

John: /* Wordfast Pro 5 won’t open large Powerpoint files */

2019-02-10T16:25:45Z

‎Wordfast Pro 5 won’t open large Powerpoint files

John: /* Importing a TMX translation memory (TM) */

2019-02-10T16:24:36Z

‎Importing a TMX translation memory (TM)

John at 16:21, 10 February 2019

2019-02-10T16:21:10Z

Star at 00:28, 22 January 2019

2019-01-22T00:28:13Z

Star at 06:39, 15 January 2019

2019-01-15T06:39:55Z

@@ Line 28: / Line 28: @@
 A. There a few workarounds to resolve this problem:
-# Submit a feedback ticket via the '''''Help''''' icon as soon as possible.
+# Submit a feedback ticket from within Wordfast Pro by clicking the '''''WF''''' icon, then '''''Feedback'''''. Tick the "Send application log files" and "Send project files" boxes. If the project contains large files, sending the feedback might take a while.
 # If you use 7-zip (PC) or the Unarchiver (Mac), you can unzip<ref>Thanks to Samuel for the tip!</ref> the PowerPoint file (if it is a PPTX file), and then you can look in the “media” subfolder to see if there are any large files (e.g. images or videos). Once you have identified them, open the source file, select the images that are over 1 MB and under '''''File''''', use the '''''Compress Pictures…''''' option to make them smaller (choose the smallest value, e.g. ''Email 96 ppi''). Remove any videos. Translate in Wordfast. Once you have your target file Powerpoint file, open it and replace compressed images with original images (from the unzipped folder) and re-add embedded video.
 # Hack the ''.INI'' file on PC (instructions coming soon). This file allocates memory to Wordfast and you can increase it manually.

@@ Line 1: / Line 1: @@
 == License fails to activate, stuck in demo mode ==
@@ Line 5: / Line 7: @@
 A. This might be caused by changing your system clock settings. First, you should set your system clock to the right time. To do this, please see the following article: [[How to correct your Windows system clock]]. Once you have done that, you will need to search your computer for any future dated files and folders. Please see the following article on how to do that: [[To perform a search operation]].
 == Wordfast Pro is slow, especially with big files ==
   Q. I’ve started running into a slowdown problem… even copying the source takes a few seconds. It’s almost as if the program is running short of memory. How can I speed things up?
@@ Line 12: / Line 13: @@
 A. There are several quick fixes to resolve this problem:
-# Make sure you are using the Hunspell spell checker and not Microsoft Word (PC-only). The use of the Microsoft Word spell checker can slow down WFP5 to the point of frequent freezing. Modify this setting by going to '''''Wordfast Pro > Preferences > Spellchecker'''''.
+# Make sure you are using the Hunspell spell checker and not Microsoft Word (PC-only). The use of the Microsoft Word spell checker can slow down WFP to the point of frequent freezing. Modify this setting by going to '''''Wordfast Pro > Preferences > Spellchecker'''''.
 # If you have the "spell check as you type" option active, disable it. This could cause slowdown issues, especially with large files. Furthermore, best practices dictate that spell checking should be done during the revision phase and not the translation phase. You save time by using "change all" for frequently misspelled words and don't break your translation flow by constant spelling error interruptions. You can disable it by going to '''''Wordfast Pro > Preferences > Spellchecker'''''.
 # Try disabling term highlighting. Go to '''''Wordfast Pro > Preferences > Terminology''''' and uncheck the option that says "Enable term highlighting as you type", as in this screenshot http://prntscr.com/b9qid1
@@ Line 21: / Line 22: @@
 Thanks to [http://www.proz.com/profile/877433 Danielle Deremo Cosimo] for compiling a few of these issues.
 == Wordfast Pro won’t open large Powerpoint files ==
   Q. I have a very large Powerpoint file and it is crashing Wordfast when I try to import it. What can I do?
@@ Line 34: / Line 34: @@
 == Importing a TMX translation memory (TM) ==
-  Q. My  client sent me a TMX translation memory and when I try to import it into [[Wordfast Pro 5]], it either fails or 0 TUs are imported. What is wrong?
+  Q. My  client sent me a TMX translation memory and when I try to import it into [[Wordfast Pro]], it either fails or 0 TUs are imported. What is wrong?
 A. Make sure the language pairs of your project exactly match those of the TMX TM. For example, if you have a TM whose source is “fr-FR” and target is “en-US”, you cannot use a project whose source language is “fr” only and whose target language is “en” only. You should create/open a project with “French (France)” (fr-FR) as your source language and “English (United States)” (en-US) as your target language. You will then be able to import the TMX TM into an existing TM or a new TM.
@@ Line 63: / Line 63: @@
   * Now, you should be able to change it in the normal way at [[Wordfast Pro]] > Edit > Preferences > Memory Preferences.
 -->
 == Import terminology with proper encoding ==
@@ Line 69: / Line 68: @@
 A. You need to convert the .''txt'' file of the tab-delimited glossary to Unicode '''before''' importing it into Wordfast Pro. To do so, open it in NotePad (Windows) or TextEdit (Mac) and select "Save as"; under "Encoding", select Unicode (UTF-16) or UTF-8.
 == Change Language of the Target PPT File ==
@@ Line 79: / Line 76: @@
 In fact, using PPTX (instead of PPT) seems to be the quick fix for several issues in both WF Pro and WF Anywhere.
 == Remove PDF source from the target file ==
-  Q. I have translated a PDF using [[Wordfast Pro 5]]. However, in the target document, the text is garbled and consists of both the source and the translation. I would like to get rid of the source text.
+  Q. I have translated a PDF using [[Wordfast Pro]]. However, in the target document, the text is garbled and consists of both the source and the translation. I would like to get rid of the source text.
 A. Actually, the source appears on a background image. Open the target document in Word, click on a blank part of the page, and then press the 'Delete' button on your keyboard, and it gets rid of the background. Do the same for each page of the document, and "Save" it.
-----
+[[Category:Wordfast Pro]]
-Version: Wordfast Pro 5.7  <br>  Operating System: macOS
+[[Category:Frequently asked questions]]

← Older revision		Revision as of 13:06, 8 April 2019
Line 1:		Line 1:
		+	== License fails to activate, stuck in demo mode ==
		+
		+	Q. I can’t activate my license on a PC! I’ve tried both online and manual activation and WFP remains in demo mode. What can I do?
		+
		+	A. This might be caused by changing your system clock settings. First, you should set your system clock to the right time. To do this, please see the following article: [[How to correct your Windows system clock]]. Once you have done that, you will need to search your computer for any future dated files and folders. Please see the following article on how to do that: [[To perform a search operation]].
		+
		+
	== Wordfast Pro 5 is slow, especially with big files ==		== Wordfast Pro 5 is slow, especially with big files ==

@@ Line 21: / Line 21: @@
 A. There a few workarounds to resolve this problem:
-# Submit a feedback ticket via the Help icon as soon as possible.
+# Submit a feedback ticket via the '''''Help''''' icon as soon as possible.
 # If you use 7-zip (PC) or the Unarchiver (Mac), you can unzip<ref>Thanks to Samuel for the tip!</ref> the PowerPoint file (if it is a PPTX file), and then you can look in the “media” subfolder to see if there are any large files (e.g. images or videos). Once you have identified them, open the source file, select the images that are over 1 MB and under '''''File''''', use the '''''Compress Pictures…''''' option to make them smaller (choose the smallest value, e.g. ''Email 96 ppi''). Remove any videos. Translate in Wordfast. Once you have your target file Powerpoint file, open it and replace compressed images with original images (from the unzipped folder) and re-add embedded video.
 # Hack the ''.INI'' file on PC (instructions coming soon). This file allocates memory to Wordfast and you can increase it manually.

@@ Line 22: / Line 22: @@
 # Submit a feedback ticket via the Help icon as soon as possible.
-# If you use 7-zip (PC) or the Unarchiver (Mac), you can unzip<ref>Thanks to Samuel for the tip!</ref> the PowerPoint file (if it is a PPTX file), and then you can look in the "media" subfolder to see if there are any large files (e.g. images or videos). Once you have identified them, open the source file, select the images that are over 1 MB and under '''''File''''', use the '''''Compress Pictures…''''' option to make them smaller (choose the smallest value, e.g. ''Email 96 ppi''). Remove any videos. Translate in Wordfast. Once you have your target file Powerpoint file, open it and replace compressed images with original images (from the unzipped folder) and re-add embedded video.
+# If you use 7-zip (PC) or the Unarchiver (Mac), you can unzip<ref>Thanks to Samuel for the tip!</ref> the PowerPoint file (if it is a PPTX file), and then you can look in the “media” subfolder to see if there are any large files (e.g. images or videos). Once you have identified them, open the source file, select the images that are over 1 MB and under '''''File''''', use the '''''Compress Pictures…''''' option to make them smaller (choose the smallest value, e.g. ''Email 96 ppi''). Remove any videos. Translate in Wordfast. Once you have your target file Powerpoint file, open it and replace compressed images with original images (from the unzipped folder) and re-add embedded video.
 # Hack the ''.INI'' file on PC (instructions coming soon). This file allocates memory to Wordfast and you can increase it manually.
 == Importing a TMX translation memory (TM) ==

← Older revision	Revision as of 15:48, 12 April 2021
(No difference)

@@ Line 29: / Line 29: @@
 == Importing a TMX translation memory (TM) ==
-In [[Wordfast Pro 5]], please make sure the language pairs of your project exactly match those of the TMX TM. For example, if you have a TM whose source is “fr-FR”, you cannot use a project whose source language is “fr” only; you should rather create/open a project with “French (France)” (fr-FR) as your source language. You will then be able to import the TMX TM into an existing TM or a new TM.
+ Q. My  client sent me a TMX translation memory and when I try to import it into [[Wordfast Pro 5]], it either fails or 0 TUs are imported. What is wrong?
 == Opening a TXFL file sent via email ==

@@ Line 1: / Line 1: @@
 == Wordfast Pro 5 is slow, especially with big files ==
-  Q. I've started running into a slowdown problem… even copying the source takes a few seconds. It's almost as if the program is running short of memory. How can I speed things up?
+  Q. I’ve started running into a slowdown problem… even copying the source takes a few seconds. It’s almost as if the program is running short of memory. How can I speed things up?
 A. There are several quick fixes to resolve this problem:
@@ Line 25: / Line 25: @@
 # Hack the ''.INI'' file on PC (instructions coming soon). This file allocates memory to Wordfast and you can increase it manually.
-<!--
-== Get matches from the TM==
+== Importing a TMX translation memory (TM) ==
- Q. In [[Wordfast Pro]], I cannot either get matches or TM Lookup results. I can see the segment stored when I open the TM file in NotePad.
+In [[Wordfast Pro 5]], please make sure the language pairs of your project exactly match those of the TMX TM. For example, if you have a TM whose source is “fr-FR”, you cannot use a project whose source language is “fr” only; you should rather create/open a project with “French (France)” (fr-FR) as your source language. You will then be able to import the TMX TM into an existing TM or a new TM.
-  Q. In [[Wordfast Pro]], I cannot get a match although I can find it using TM Lookup. Moreover, I can see the segment stored when I open
+  Q. I tried opening a TXLF file my client sent me and I get a message saying “Invalid document format detected”. What gives?
 == Change Memory Preferences ==
@@ Line 84: / Line 57: @@
   * Click "OK" > "OK".
   * Now, you should be able to change it in the normal way at [[Wordfast Pro]] > Edit > Preferences > Memory Preferences.
-== Import Terminology with Proper Encoding ==
+ Q. I just imported a glossary from a tab-delimited text file and all the accented characters, special characters, or non-Latin language characters are not displaying properly. What do I do?
-'''Solution:'''
+A. You need to convert the .''txt'' file of the tab-delimited glossary to Unicode '''before''' importing it into Wordfast Pro. To do so, open it in NotePad (Windows) or TextEdit (Mac) and select "Save as"; under "Encoding", select Unicode (UTF-16) or UTF-8.
@@ Line 126: / Line 79: @@
 == Remove PDF source from the target file ==
-  Q. I have translated a PDF using [[Wordfast Pro]] and used {{menu|File}} > {{menu|Save Translated File}} to get the target file.
+  Q. I have translated a PDF using [[Wordfast Pro 5]]. However, in the target document, the text is garbled and consists of both the source and the translation. I would like to get rid of the source text.
 A. Actually, the source appears on a background image. Open the target document in Word, click on a blank part of the page, and then press the 'Delete' button on your keyboard, and it gets rid of the background. Do the same for each page of the document, and "Save" it.
 Version: Wordfast Pro 5.7  <br>  Operating System: macOS
 Updated by [[User:Star|Star]] 15 January 2019

@@ Line 5: / Line 5: @@
 A. There are several quick fixes to resolve this problem:
-# Make sure you are using the Hunspell spell checker and not Microsoft Word (PC-only). The use of the Microsoft Word spell checker can slow down WFP5 to the point of frequent freezing. Modify this setting by going to Wordfast Pro > Preferences > Spellchecker.
+# Make sure you are using the Hunspell spell checker and not Microsoft Word (PC-only). The use of the Microsoft Word spell checker can slow down WFP5 to the point of frequent freezing. Modify this setting by going to '''''Wordfast Pro > Preferences > Spellchecker'''''.
-# If you have the "spell check as you type" option active, disable it. This could cause slowdown issues, especially with large files. Furthermore, best practices dictate that spell checking should be done during the revision phase and not the translation phase. You save time by using "change all" for frequently misspelled words and don't break your translation flow by constant spelling error interruptions. You can disable it by going to Wordfast Pro > Preferences > Spellchecker.
+# If you have the "spell check as you type" option active, disable it. This could cause slowdown issues, especially with large files. Furthermore, best practices dictate that spell checking should be done during the revision phase and not the translation phase. You save time by using "change all" for frequently misspelled words and don't break your translation flow by constant spelling error interruptions. You can disable it by going to '''''Wordfast Pro > Preferences > Spellchecker'''''.
-# Try disabling term highlighting. Go to Wordfast Pro > Preferences > Terminology and uncheck the option that says "Enable term highlighting as you type", as in this screenshot http://prntscr.com/b9qid1
+# Try disabling term highlighting. Go to '''''Wordfast Pro > Preferences > Terminology''''' and uncheck the option that says "Enable term highlighting as you type", as in this screenshot http://prntscr.com/b9qid1
 # If you are saving TMs, glossaries, or projects to a back-up or synchronisation folder such as Dropbox or Google Drive, this can take up a lot of computer memory because it is constantly re-syncing the files. Put the service on pause while working on your translation.
-# Try disabling Show Whitespace Characters by clicking on the icon under the Edit Tab in the TXLF Editor. This improves the speed of the TXLF Editor.
+# Try disabling '''Show Whitespace Characters''' by clicking on the icon under the '''''Edit''''' Tab in the TXLF Editor. This improves the speed of the TXLF Editor.
-# On a very large Word file with images, [https://support.office.com/en-us/article/Reduce-the-file-size-of-a-picture-8db7211c-d958-457c-babd-194109eb9535 compress all images] in the source document, save it as a copy, translate the copy, then use Analyze in Quicktools or from the Current Project view to pre-translate the original source file.
+# On a very large Word file with images, [https://support.office.com/en-us/article/Reduce-the-file-size-of-a-picture-8db7211c-d958-457c-babd-194109eb9535 compress all images] in the source document, save it as a copy, translate the copy, then use '''Analyze in Quicktools''' or from the '''Current Project''' view to pre-translate the original source file.
 Thanks to [http://www.proz.com/profile/877433 Danielle Deremo Cosimo] for compiling a few of these issues.
@@ Line 22: / Line 22: @@
 # Submit a feedback ticket via the Help icon as soon as possible.
-# If you use 7-zip (PC) or the Unarchiver (Mac), you can unzip<ref>Thanks to Samuel for the tip!</ref> the PowerPoint file (if it is a PPTX file), and then you can look in the "media" subfolder to see if there are any large files (e.g. images or videos). Once you have identified them, open the source file, select the images that are over 1 MB and under '''File''', use the '''Compress Pictures…''' option to make them smaller (choose the smallest value, e.g. ''Email 96 ppi''). Remove any videos. Translate in Wordfast. Once you have your target file Powerpoint file, open it and replace compressed images with original images (from the unzipped folder) and re-add embedded video.
+# If you use 7-zip (PC) or the Unarchiver (Mac), you can unzip<ref>Thanks to Samuel for the tip!</ref> the PowerPoint file (if it is a PPTX file), and then you can look in the "media" subfolder to see if there are any large files (e.g. images or videos). Once you have identified them, open the source file, select the images that are over 1 MB and under '''''File''''', use the '''''Compress Pictures…''''' option to make them smaller (choose the smallest value, e.g. ''Email 96 ppi''). Remove any videos. Translate in Wordfast. Once you have your target file Powerpoint file, open it and replace compressed images with original images (from the unzipped folder) and re-add embedded video.
-# Hack the .INI file on PC (instructions coming soon). This file allocates memory to Wordfast and you can increase it manually.
+# Hack the ''.INI'' file on PC (instructions coming soon). This file allocates memory to Wordfast and you can increase it manually.
 Notes
@@ Line 118: / Line 118: @@
   Q. Is there a way to make [[Wordfast Pro]] assign the target language to the translated PPT?
-A. Apparently the PPT filter does not have this improvement. To work around that, save the SOURCE document as PPTX; when you "Save Translated File", you will get the target PPTX file with the correct target language.
+A. Apparently, the PPT filter does not have this improvement. To work around that, save the SOURCE document as PPTX; when you "Save Translated File", you will get the target PPTX file with the correct target language.
 In fact, using PPTX (instead of PPT) seems to be the quick fix for several issues in both WF Pro and WF Anywhere.
@@ Line 133: / Line 133: @@
 -->
-Version: Wordfast Pro 5.7   Operating System: macOS
+Version: Wordfast Pro 5.7  <br>  Operating System: macOS
 Updated by [[User:Star|Star]] 15 January 2019

← Older revision		Revision as of 06:39, 15 January 2019
Line 132:		Line 132:
	A. Actually, the source appears on a background image. Open the target document in Word, click on a blank part of the page, and then press the 'Delete' button on your keyboard, and it gets rid of the background. Do the same for each page of the document, and "Save" it.		A. Actually, the source appears on a background image. Open the target document in Word, click on a blank part of the page, and then press the 'Delete' button on your keyboard, and it gets rid of the background. Do the same for each page of the document, and "Save" it.
	-->		-->
		+
		+	Version: Wordfast Pro 5.7 Operating System: macOS
		+
		+	Updated by [[User:Star\|Star]] 15 January 2019